

Q. I am siting my spa outdoors. What preparation do I need?
A. Your spa must be sited on a solid, flat, level base which is the same size or larger than the spa. The base can be either a 100mm concrete slab or suitably strengthened (at least 400mm centred bearers) timber decking or existing patio area assuming it has suitable foundations of hardcore as opposed to sand. Whatever base area is chosen, it must be of suitable load bearing capacity.
The spa must not be sited on bare earth or grass, as there is a risk of settling or subsidence.
You should also consider seasonal changes when siting your spa. For example, siting your spa under trees may look nice in the summer and provide plenty of privacy, but come autumn, you may find it difficult to keep your spa clean and come winter, you may lose your privacy.
For many people, privacy is an important factor if it poses a problem for you, you may wish to consider a gazebo or log cabin. Many of our customers have found a gazebo is ideal for privacy and as a changing facility for all year round use.
Q. Im having my spa Indoors. What preparation do I need?
A. If you have decided to site your spa indoors, it is important to ensure that the floor is of a suitable load bearing capacity to carry the weight of spa, water and occupants. The floor should be level and not be adversely affected by water. Carpeted or laminate floors are not suitable. A non-slip ceramic tiled floor is ideal.
Q. Do I need to add extra ventilation?
A. You need to ensure that there is plenty of ventilation to prevent moisture affecting your walls and ceiling. You may wish to consider purchasing a suitable de-humidifier to assist in this process and this is especially recommended if siting your spa in a log cabin or similar structure. Also, remember that your spa will require emptying every 12 to 14 weeks so there will need to be suitable drainage facilities nearby in order to empty your spa from the drain valve, located at the base of one side of your spa.
Q. How are the spas delivered?
A. O2 Relax spas are usually delivered on a 7.5 tonne lorry through a courier company. Please ensure that there is adequate access for such a vehicle to reach your property. The spas are delivered on a mobile skate which you keep to your driveway. You will need sufficient help to position the tub. The spas are transported on its side.
Q. I don’t have great access for my hot tub delivery?
A. You need to consider if there any steep slopes or walls that need negotiating? If so, extra help may be required. For larger walls or very steep slopes, a crane may be required. A crane or other mechanical means of lifting WILL be required for all larger spas over 2.50m square. Crane hire or other mechanical means will be at an additional cost and remain the responsibility of the purchaser. Please ensure that suitable insurance cover is available from whoever undertakes this process on your behalf.
Q. What electrical supply do I need?
A. All spas are normally delivered with a 16 amp plug. A socket then needs to be installed by an electrician to fit that plug. If you are having your spa installed, it will be necessary to have a dedicated electrical circuit supply fitted. You will require a 13, 20, 32 or 40 Amp supply, dependent on which spa model you have purchased. (For details, check the spa specification chart). Your spa must be protected via a RCD and suitable over current protection. This needs to be fed via a suitable cable to an IP Rated Isolator mounted a minimum of 2 metres from your spa. Any buried or exposed cable must be armoured and suitably installed. A minimum of 5 metres of cable is required for connection into your spa from the Isolator. This assumes the isolator is located 2 metres away from the spa. If this distance is extended then this cable length must be altered to ensure sufficient cable is available at the spa for connection into your spa from the Isolator.
We strongly advise that all electrical work be carried out by a qualified electrician in order that your warranty is not compromised.
Q. Do I need to plumb my hot tub?
A. No the best means of filling your spa is with a garden hosepipe. Please ensure that you have one readily available. If you are aware that your water pressure is poor, we should be advised prior to delivery. The design of our spas allows for easy drainage, again, using the hosepipe which conveniently fits onto the drain valve situated at the base of your spa. Ideally, you should empty the water to a nearby drain.
O2 Relax sell a wide variety of hot tubs and swim spas to suit everyone. All prices include delivery and VAT. Elite Spas is our other range and feature additonal features such as the wave seats which is great for back massage.

Q. I have a pungent chlorine smell in my hot tub. How can I get rid of this?
A. This can be caused by too much or too little chlorine in your tub. Test and adjust the dosage using test strips to betweem 1-3ppm. Consider shock dosing.
It is good practise to shock the spa on a regular basis to break odurs and pollutants such as cosmetics and oils. Add fresh water to dilute if there is too much chlorine.
Q. How can I clear cloudy water in my hot tubs?
A. This is caused by poor or inadequate filtration. Clean the filter with cartridge cleaner. Use chlorine granules or spa sparkle to make the water clear. Increase the filter run time if still no results.
Q. The inside of my hot tubs feels really slimy. Hows can I get rid of this?
A. This is caused by lack of chlorine on your tub. Try wiping the walls then increaing the chorine levels. Consider shock dosing.
Q. Im finding it hard to adjust the PH in my hot tub?
A. This may be due to being in an area where there is very hard or soft water. Check the alkalinity and consider balancing the water. Consider hardness increaser.
Q. I get stinging eyes when I get into my hot tub?
A. This may mean your PH is either too low or too high. The chlorine levels may also be too low. The is can be rectified by testing and adjust to the required chemical on the PH chart.
Q. I get a build up a scale round the edge of my hot tub?
A. If you live in a particularly hard or soft water area then this may cause a lot of scale build up in your tub. Use anti-scale to get rid of this.
Q. I have a lot of foam build up in my tub. How can I get rid of this?
A. This is caused by make-up and body oils deposited into the tub. Ensure to have a shower before and after you get into your spa. Anti foam will get rid of the foam build up.
O2 Relax sell a wide variety of hot tubs and swim spas to suit everyone. All prices include delivery and VAT. Elite Spas is our other range and feature additonal features such as the wave seats which is great for back massage.

I was chatting to one of my friends over the weekend who sells Climbing Frames. Like our Hot Tubs and home spa equipment we offer at O2Relax, Climbing Frames UK only offer quality garden play equipment.
Our focus at O2Relax has changed since we first started the business. Back in the early days, our focus was very much on Hot Tubs, but the emphasis has now changed. Now we talk about Home Spa products, our product selection includes Steam Rooms, Massage Chairs, Infrared Saunas and Swim Spas.
The focus of O2Relax is now more health related then simply Hot Tub related. We know many of our Hot Tub patrons have children that regularly use Hot Tubs, Steam Rooms and Saunas that we have installed, but with child obesity on the rise is now not the time to invest in garden play equipment such as a wooden climbing frame to accompany home spa products?
I have to say that I am very impressed with the quality and diversity of the Climbing Frames on offer from Climbing Frames UK. The play systems are produced from American Redwood treated timber.
To complement your Home Spa with a quality climbing frame for your children would offer you more options to offer entertainment to your friends and relatives, especially if you have a young active family.
You could be sitting back enjoying your Hot Tub whilst your children enjoy an adventure on their pirate theme climbing frame!
With garden playsets ranging from £465 to £16,000, Climbing Frames UK have garden play equipment ideas to suit all budgets. A nice advanatage with the play equipment on offer is the ability to choose what elements you would like to have on the play equipment. The accessories available include Slides, Picnic Tables, Rock Walls, Monkey Bars, Playhouses, Fireman Poles and Trapeze Bars.
Climbing Frames offer an imaginitive way to keep your children fit and healthy and complements the more adult home spa equipment that you may have already installed.